Shipping policy

Shipping & Delivery Policy

Thank you for shopping with Rustic Roots Pantry! ❤️🌻

Whether you're purchasing an easy cookbook, a hilarious ebook, or something special from Mama T's merchandise collection, we want your shopping experience to be simple and stress-free.

Digital Products & Ebooks

All digital cookbooks, ebooks, guides, and downloadable products are delivered electronically.

  • Digital products do not require shipping.

  • Download instructions or access links are provided after purchase.

  • Digital products are available to customers worldwide unless otherwise stated.

  • No physical book will be shipped when purchasing a digital download.

If you have trouble accessing your purchase, please contact us. We're happy to help!

Physical Products & Merchandise

Physical merchandise, including future T-shirts, sweatshirts, mugs, tote bags, and other accessories, may be produced and shipped by our trusted fulfillment partners.

Some products are made to order, meaning production begins after your purchase is placed.

Production and shipping times may vary depending on the product, fulfillment location, and delivery destination.

Estimated delivery information and available shipping options will be provided at checkout when applicable.

Please note that production time and shipping transit time are separate.

Shipping Locations

Digital products are available worldwide unless otherwise noted.

Available shipping destinations for physical merchandise depend on the product and fulfillment provider. Any applicable shipping restrictions will be displayed during checkout.

Shipping Costs

Shipping charges for physical products are calculated and displayed at checkout unless otherwise specified.

Digital downloads do not incur physical shipping charges.

Damaged, Incorrect, or Missing Orders

If your physical order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery whenever possible.

Include your order number, a description of the issue, and photographs if available.

For missing or delayed deliveries, please contact us so we can help investigate.

Your rights under applicable consumer protection laws remain unaffected.

Questions About Your Order?

We're always happy to help!

Email: rusticrootspantry@gmail.com

Or visit our Contact Mama T page.

Thank you for supporting Rustic Roots Pantry, where real-life cooking, Southern sass, and a whole lot of heart come together!

Pull up a chair, friend. You belong here.

Mama T ❤️🌻